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Senin, 03 Oktober 2011

Study causes about first line manager, middle manager and top manager

Study causes about first line manager
Managers who manage the work of non-managerial employees and usually involved directly or indirectly in activities to produce goods or services to its customers. 
for example, a supervisor at a restaurant served a schedule of his employees, when they go to work, when they are off work, and he held a briefing in the morning.
Study causes about middle manager
Managers who occupy positions between levels of bottom and top levels, which manages the work of the first-line managers.
for example, mutual help and solve problems when there are complaints from guests, as well as maintaining quality of work its employees by providing guidance on how to handle guests, so it can happen that an active collaboration with employees and first line managers to solve existing problems everyday.

Study causes about top manager
Managers who are at the highest level within the structure, which is responsible for decisions affecting the entire setting goals and working plan for the organization. Top managers who also engage with other companies and governments.
for example, the biggest responsibility lies on top managers. The failure of a business is not with the employees, but located on the top leadership as having the greatest authority are top managers. Therefore, if top managers do not have the expertise and leadership, then the authority available to him is a boomerang.



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